At Velor House, accessible from our website, one of our main priorities is the privacy of our visitors. This Privacy Policy document outlines the types of information that is collected and recorded by Velor House and how we utilize it. If you have additional questions or require more information about our Privacy Policy, do not hesitate to reach out to our support team through our official communication channels.
When you visit or purchase from Velor House, we collect various types of information to process your orders and improve your shopping experience. This includes personal information you provide directly to us, such as your name, billing address, shipping address, email address, and phone number when you make a purchase or create an account. Additionally, when you browse our storefront, we automatically receive your computer’s internet protocol (IP) address, operating system, and browser type to help us understand how users interact with our site.
We use the information we collect in various ways to maintain our premium service standard. Specifically, we use your data to:
Process, pack, and securely ship your fragrance orders to your destination.
Communicate with you regarding order confirmations, updates, and customer support requests.
Screen our orders for potential risk, unauthorized transactions, or fraudulent activity.
Understand and analyze how you use our website so we can optimize its layout and performance.
Send you promotional emails about new perfume oil arrivals, exclusive blends, or special offers, provided you have given us your consent.
How do we get your consent? When you provide us with personal information to complete a transaction, verify your credit card, place an order, or arrange for a delivery, we imply that you consent to our collecting it and using it for that specific reason only. If we ask for your personal information for a secondary reason, like marketing or newsletter subscriptions, we will either ask you directly for your expressed consent or provide you with an opportunity to say no. You may withdraw your consent for us to contact you at any time by utilizing the unsubscribe link at the bottom of our emails.
Velor House uses cookies to enhance your browsing experience and remember your preferences. Cookies are small data files placed on your device that help us keep track of your shopping cart contents, recognize you when you return to our site, and analyze web traffic patterns. You can choose to disable cookies through your individual browser options; however, doing so may disable or limit certain features of our online shop, such as maintaining items in your cart during checkout.
We reserve the right to modify this privacy policy at any time, so please review it frequently. Changes and clarifications will take effect immediately upon their posting on the website. If we make material changes to this policy, we will notify you here that it has been updated, so that you are aware of what information we collect, how we use it, and under what circumstances, if any, we use and/or disclose it.
